Uber Customer Charged $18,000 For 8-Kilometre Ride
A Toronto man got the absolute shock of his damn life when Uber charged him more than $19,000 for a recent ride.
The 8-kilometre, 20-minute trip should have cost roughly $12-16.
It was only after Kannard posted the receipt to Twitter, and gained media interest, did Uber acknowledge it was an error during a price surge.
"There was an error here and it has been resolved," Uber said in a statement.
"We have provided a full refund to this rider and apologised to him for this experience. We have safeguards in place to help prevent something like this from happening, and we are working to understand how this occurred."