New Chart Shows How Shockingly Bad Australia’s Broadband Is
When you use the internet, are you left feeling like you're using a second-rate service? If your answer is yes, you're not alone! According to a new report, Aussies continue to be among the least satisfied users of broadband in the world.
In a ranking of 26 countries based on respondents' level of satisfaction with high-speed broadband, Australia came in an number 23, followed by Brazil, Peru and Italy.
According to The Age, only 38 per cent of Australians surveyed described broadband as "very or fairly good". By comparison, 70 per cent of South Koreans, 68 per cent of Americans and 68 per cent of Swedes felt "very or fairly good" about their broadband.
Between January and March this year, the Telecommunications Industry Ombudsman received 10,985 complaints about internet services. The biggest issues for users were slow data speeds, unusable services and connection delays.
According to The Age, The Australian Communications Consumer Action Network is calling for the government to roll out an independent broadband monitoring program, as seen in other countries, for providers to give clearer information about speeds and for consumers to be better educated about the factors that can impact performance.