Shop Assistant's Reaction To Girl's Anxiety Is Everything!
For most grocery shopping is a pretty mundane experience.
But for Helen Martin's young daughter it is a nightmare - as she becomes overcome with anxiety and panic.
Two years ago her daughter was so overcome with anxiety when the Sainsbury store she was in raised the fire alarm that it took two years for the poor girl to even step inside the store again.
But yesterday after plenty of encouragement (and a check beforehand that no alarms were scheduled to go off during their time shopping), she took her first step into the store once again.
According to Helen the last minute shop went largely without fault, until they reached the cash registers and the lights dimmed to signal the store was about to close.
"As we were at the checkout they dimmed the lights to indicate the store was closing soon. Immediately she started panicking as she thought an alarm was about to go off she wanted to run and got extremely upset," her Facebook post read.
But that is when this story changes for the better.
"The lady working at the checkout could see something was wrong as I was trying to comfort her to allow me enough time to pay for the shopping," the post continues.
"I explained the problem and how the lights dimming had caused her to panic and she was just so lovely. She came around the checkout and asked my daughter to help her scan the shopping, coaxed her into her seat whilst we dried her tears and completely distracted her by letting her scan all the food.
"I cannot tell you how much this meant to me and my daughter. I was overwhelmed with gratitude and emotion that she managed to turn such a negative experience into such a lovely one.
"My Daughter actually left smiling and was so proud of herself."
We love hearing stories of people willing to go out of their way to comfort others and help.
And this woman certainly went above and beyond!